Tag: customer-engagement

  • Leveraging AI to Identify Common Interests with New Contacts

    Using AI tools like Chat GPT to uncover common interests can help initiate conversations with new contacts. While AI offers valuable insights, genuine engagement remains essential. Utilize this method to spark conversations and cultivate stronger connections. Watch the example video for guidance.

  • Recurring Revenue Models – three tips

    Recurring Revenue Models – three tips

    The author reflects on experiences supporting various organizations with recurring revenue models, emphasizing the importance of customer lifetime value, optimizing onboarding processes, and transparent communication. Long-term revenue forecasting, efficient onboarding using technology, and clear customer engagement are highlighted as critical factors. Recommended reads for mastering recurring revenue strategies include “Subscribed” and “Retention Point” for deeper…

  • What data do you need to capture in a CRM?

    What data do you need to capture in a CRM?

    To set up a successful Sales Opportunity Management database, start by identifying the specific problem you want to solve. This could be tracking historical quotes, creating a unified sales funnel, improving sales forecasting, communicating with stakeholders, or analyzing revenue-generating sales activity. Don’t overthink it; decide on a maximum of three main objectives to maintain focus.