Advice, Tools and Stories to support leaders
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Most business problems get fixed twice. Once quickly — and once properly. The first fix addresses what’s visible: a dip in sales, a spike in staff absence, a missed production deadline. It might buy some breathing…
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The End of the Career Ladder?
The evolving nature of work suggests that traditional career paths are becoming less linear as life expectancy increases. Individuals may engage in diverse roles throughout their lives, blurring the lines of retirement and challenging conventional job…
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The Power of Strategic Silence: Why Leaders sometimes Talk Too Much
In small organizations, leaders may mistakenly value providing answers over creating space for team contributions. Deliberate silence fosters better negotiation outcomes and encourages ownership among team members. By resisting the urge to fill pauses, leaders enhance…
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The Strategic Value of “No” in Negotiation
Negotiation is often seen as achieving “yes,” but a strategic “no” can be more valuable, especially in complex B2B contexts. It signals deeper issues that warrant exploration. Embracing “no” fosters collaboration and understanding, revealing constraints and…
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Understanding Three Types of Yes in Negotiation
In “Never Split the Difference,” Chris Voss explains three types of “yes”: the Affirmative Yes, which shows understanding; the Commitment Yes, which drives action; and the Counterfeit Yes, a polite deflection. Recognizing these distinctions is crucial…
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